At Bestbuys, our priority is the safety of our customers and staff. With this in mind, we have put measures in place to make your visit to Bestbuys as safe as possible.

In accordance with government guidelines, it is mandatory for all customers and staff to wear a face covering in store, for the duration of their visit.
(certain exceptions apply)

If you are exempt, please let a member of staff know when you enter, why you do not have to wear a face covering.

We thank you for your cooperation.

To ensure we are doing everything we can to reduce the risk of infection we are asking both our staff and customers to follow these preventative measures in store…

  • Practice social distancing in store by keeping at least 2 metres away from other customers and staff.
  • Limit on the the number of customers allowed in store at any one time.
  • During peak times we may also limit the amount of time you spend in store to allow other customers a chance to shop with us.
  • Children must remain with their parents or guardian at all times whilst in store.
  • Follow staff instructions and signs including one-way systems and customer capacity limits in certain areas of the store.
  • Use the hand sanitiser provided on entry to our store and at various hand sanitisation points located around the store.
  • If you Cough or sneeze, please do so into your elbow or tissue.
  • DO NOT touch your face.
  • If you are showing any symptoms of the Coronavirus, we kindly ask you not to visit our store until you have fully recovered and followed Government and NHS guidelines.

Our staff have also been provided additional hygiene products to use. Extra cleaning of the most commonly touched areas such as hand rails, door handles, tills and card payment terminals is taking place multiple times a day to reduce the risk of infection.

Our ramp access is currently being used as an exit only ramp. If you require ramp access into our store, please ask our door attendant or call our store for assistance. We will then make sure the ramp is clear for you to enter.

We are committed to operating with normal store hours (Monday – Saturday 9:30am – 6pm and Sunday 10am – 4pm)
However, please be aware that these opening hours are subject to change.

We are continually monitoring the guidelines and advice provided by the UK Government and Public Health England, and are doing everything we can to make your visit to Bestbuys as safe as possible.

If you have any queries about the measures we have in place, please feel free to call our store before you visit us on 01933 272699.

Your patience and understanding are appreciated during these exceptional times.

Thank you for your support

Please keep checking this page to see the latest preventative measures we have in place.

This page was updated on 7th April 2021.