Pre-Delivery Site Survey:
We always carry out a pre-delivery site survey in person for every hot tub we sell. This is to make sure a delivery plan can be put in place for the day of installation. On the survey, we look to make sure we can deliver the hot tub to your proposed base position. Our team will arrange a site survey once a deposit has been placed on a hot tub.
As you can imagine, hot tubs are very heavy pieces of equipment (weighing around 300kg – 500kg) and moving them around takes careful planning. Whilst on site, we survey the terrain we need to move the hot tub across as well as looking out for other obstacles and protrusions that may cause access issues.
During the survey, we can also advise you on the type of base and electrics required as well as the orientation of your new hot tub (e.g. you may not want to sit in a lounger looking at a fence panel). These are just some of the things that need to be taken into consideration before delivery.